Pick your country and type your company / business ID. You get the VAT number to paste at checkout into "Company VAT number".
VAT 0% applies only to VAT-registered companies from another EU country. Private customers and Estonian companies pay the price incl. VAT. Check the number (VIES) ↗ YTJ (FI) ↗
Can't find your answer? Write to info@trustgear.eu or call +358 40 1271510 – we usually reply within 1 business day.
Add the products and sizes to your cart and go to checkout. You receive an order confirmation by email – the contract is concluded when we send this confirmation.
You pay online at checkout by card (Visa, Mastercard and others) or other methods such as Klarna, MobilePay, Google Pay or Shop Pay. The methods available for your country are shown at checkout. See Payment.
Yes. All prices are in EUR and include 24% Estonian VAT. EU companies with a valid VAT number can buy without VAT – see below.
Yes. Our ready-made workwear kits combine a hi-vis jacket, work trousers and safety footwear for one worker.
To all countries of the European Union (except Cyprus and Malta) with SmartPosti (Posti), DPD, Omniva and Montonio International Shipping, from our warehouse in Estonia. Because all deliveries are within the EU, there are no customs duties.
Orders are dispatched within up to 7 working days. Total delivery time is 8–11 working days to Estonia and 8–16 working days to other EU countries. You receive an email with a tracking number when your order is dispatched.
The exact cost for your order is shown at checkout. Details: Shipping.
Yes. For crew kits, pallets or regular deliveries to a site, email info@trustgear.eu and we will send a delivery quote.
Yes, within 14 days after you receive your order, without giving a reason. Email info@trustgear.eu with your order number and the items, then send them back within 14 days. Items must be unused, unwashed and in original packaging with labels. The customer pays the return shipping; we refund the product price and the original standard shipping cost within 14 days. See Returns.
Items made to your order, such as workwear with your company logo or a worker's name, cannot be returned.
Email us photos and your order number. We replace or refund the item at our cost. The statutory 2-year guarantee applies to consumers. If a parcel arrives damaged, note it with the carrier and send us photos within 7 days.
Yes, if your company is registered for VAT in another EU member state. Enter your company VAT number at checkout – once it is validated, VAT is removed automatically (reverse charge, Article 196 of Directive 2006/112/EC). Read our guide VAT 0% for EU companies.
Email info@trustgear.eu with the number of workers, the items and the sizes. We check availability, help you put the kits together and send a delivery quote. More on the For companies page.
Enter your company name and VAT number at checkout. If you need specific invoice details, email us with your order number.
Check the size chart on each product page – sizes differ between brands. General measuring instructions for jackets, trousers, boots and gloves are in our Size guide.
For jackets worn over warm layers, choose the larger size. For safety boots, allow 1–1.5 cm extra length for thick socks. Unsure? Email us your measurements.
The standards that apply to a product are listed on its product page.
Portwest, Pesso, Wortex, Rewelly, Stepo, CXS, BoSafety, Delta Plus, Safety Jogger, Tegera, Coverguard, Ardon and other workwear and PPE brands.
TrustBau OÜ, an Estonian private limited company, registry code 17274061, VAT EE102876860, Mõisavahe tn 46-48, 50708 Tartu, Estonia. See About us.
